Cancellation, Refund &
Appointment Policy
Effective Date: July 27, 2026
At Sculpt Me Up, we value your time and appreciate your commitment to your wellness journey. To provide the highest quality service and accommodate all clients fairly, we ask that you review the following policies before booking an appointment.
By scheduling an appointment with Sculpt Me Up, you acknowledge and agree to the terms outlined below.
Appointment Scheduling
Appointments may be scheduled through our website, booking platform, or directly with Sculpt Me Up.
Appointment requests are subject to availability and are not guaranteed until confirmed.
Deposits
Certain services may require a non-refundable deposit to reserve your appointment.
Deposits will be applied toward the total cost of your scheduled service.
Deposits may be forfeited if the cancellation policy is not followed.
Cancellation Policy
We kindly request at least 24 hours' notice if you need to cancel or reschedule your appointment.
Providing advance notice allows us the opportunity to accommodate other clients.
Appointments canceled with at least 24 hours' notice may have their deposit transferred one time to a future appointment, at the discretion of Sculpt Me Up.
Late Cancellations
Appointments canceled with less than 24 hours' notice may result in:
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Loss of deposit
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Cancellation fee
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Requirement of a new deposit before future appointments
No-Show Policy
A "No-Show" occurs when a client fails to arrive for a scheduled appointment without prior notice.
No-show appointments may result in:
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Forfeiture of any deposit paid
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Full or partial service charge, where permitted by law and agreed to at the time of booking
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Requirement for prepayment before booking future appointments
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Possible refusal of future appointments after repeated no-shows
Late Arrival Policy
Please arrive on time for your scheduled appointment.
Clients arriving more than 15 minutes late may have their appointment shortened or rescheduled to avoid delaying other scheduled clients.
Late arrivals remain responsible for the full cost of the scheduled service.
Refund Policy
Due to the nature of cosmetic and wellness services, all services rendered are final and non-refundable.
Refunds will not be issued for:
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Completed treatments
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Dissatisfaction with aesthetic results
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Failure to follow pre- or post-treatment instructions
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Changes in personal preference
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Missed appointments
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Late cancellations
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No-shows
Because every client's body responds differently, individual treatment outcomes cannot be guaranteed.
Payment is for the professional service provided, not for a guaranteed cosmetic result.
Treatment Packages
Package purchases are non-refundable.
Unused sessions have no cash value and may not be redeemed for cash.
Package expiration dates, if applicable, will be disclosed at the time of purchase.
Package sessions may not be shared or transferred without prior written approval from Sculpt Me Up.
Gift Certificates
Gift certificates and promotional credits:
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Are non-refundable.
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Cannot be redeemed for cash unless required by applicable law.
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May be subject to expiration dates or promotional restrictions where permitted.
Products
If Sculpt Me Up offers retail products, unopened and unused products may be eligible for exchange or store credit within 14 days of purchase, at our discretion.
Opened, used, damaged, or altered products cannot be returned for hygiene and safety reasons unless required by law.
Refusal of Service
Sculpt Me Up reserves the right to refuse or discontinue services when:
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Treatment is determined to be unsafe.
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Required health information is withheld.
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A client behaves in a threatening, abusive, or inappropriate manner.
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Health conditions make treatment unsuitable.
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Policies are repeatedly violated.
If treatment is declined for safety reasons before services begin, any refund of deposits or payments will be determined at the discretion of Sculpt Me Up and in accordance with applicable law.
Exceptional Circumstances
We understand that emergencies and unforeseen circumstances can occur.
Requests for exceptions to this policy will be reviewed on a case-by-case basis. Granting an exception for one appointment does not establish an ongoing obligation to waive future policy requirements.
Policy Changes
Sculpt Me Up reserves the right to modify this Cancellation, Refund & Appointment Policy at any time.
Updates become effective immediately upon publication on this website.
Contact Us
If you have questions regarding this policy, please contact:
Sculpt Me Up
Email: ASKCHERYL@SCULPTMEUP.COM
Website: https://sculptmeup.com

